I know that it sounds weird or something, but after trying everything (even restore my phone and change the SIM card), this was the only solution. The costumer service guy told me that everytime I travel to another country and came back again, just have to make sure that I have some money in my plan to Apple be able to verify my number. In my case, I'm able to charge to my plan something like 30 cents and voila! the number was verified and everything was normal again. Click FaceTime Audio or the contact's phone number if you chose Audio. Click Audio or Video to choose how to contact that person. Enter a name, number, or email address that you want to contact. So, if your plan is opened, you have no problem, but (like in my case) if your plan is closed, Apple is unable to verify your number. Click the search bar if you're placing a new call. So, it seems that in order to verify your phone number, Apple charges a little amount of money to your account, like 10 cents or something. With the closed plans, you pay a fixed and monthly amount of money for your service, with the opened, you have a monthly fee aswell, but you are allowed to exeed your fee in case your minutes or basic plan is exceeded, opposed to the closed plan. We have something called “closed plans” and “opened plans”. I had the same issue, and after looking everywhere, I went to my service provider (in Colombia) and the solution was really simple, but not obvious at all.įirst, let me explain how the services work here.
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